DUG_Switch Wireless_ELKO-00

Troubleshooting in Smart Light Control Kit

Symptom

Possible cause

Solution

LED displays amber in SmartRelay Puck or SmartDim Puck .

Pairing not completed and returned to factory reset.

Pair the Wireless switch and the device again. Refer to Pairing the Wireless switch with Puck or Pairing the Wireless switch with 2 Pucks .

Wireless switch not able to control the device reliably.

The Wireless switch and the device are too far away from each other.

Place the Wireless switch in a position closer to the device.

The Wireless switch lost pairing

Pair the device again. Refer to Pairing the Wireless switch with Puck or Pairing the Wireless switch with 2 Pucks .

The Wireless switch battery is discharged.

Replace the battery of the Wireless switch.

Pairing different devices like Smart Dimmer and Smart Relay to the same channel of the Wireless switch.

Reset the Wireless switch and pair the devices again with different channels. Refer to

Scenario

Procedure

Central control of multiple devices with Wireless switch. (Applicable only for users with multiple Home Connect kits).

If you wish to have a centralized control with a single Wireless switch, first pair the central control Wireless switch with devices and then pair the other Wireless switch with the remaining devices.

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